• Contact us: +44 (0)1245 382600
  • Login
  • 0

Frequently Asked Questions - common questions and answers

Quick Links:


Shopping basket:
Total value
£0.00
Number of items
0
 This site accepts Visa, Master Card, Switch and Solo
Do I need to register to place an order?
Yes, you will need to register by entering a username and password before you can proceed to purchase.

How long will it take to receive my order?
All our orders are dealt with on a daily basis so turnaround for UK delivery is usually 2-4 days, however international can take up to 28 days. At peak times such as Christmas, deliveries may take a day or 2 longer.

With the personalised items, how do I get my artwork to you?
On each of the personalised items product page there is a button to click and you can attached your artwork file or fill in the text you would like on the item. But remember once you have done this you still have to add the item to your basket.

What payment methods do you accept?
We accept all major credit cards using the HSBC secure online payment system i.e. Mastercard, Visa, Maestro, Solo etc or cheques denominated in pounds sterling (GBP) and drawn on a U.K. bank.

My question isn't listed here - can you help me?
Please feel free to call us anytime on +44 (0)1245 382600 or email us at sales@allwag.co.uk with your query and we will be glad to assist you.

Can I have my name printed on my Graduation T-shirt?
Yes. We are able to personalise T-shirts with your name and degree details i.e. BA (Hons)

How can I order UH branded merchandise?
If you are looking to buy small quantities, all orders should be placed using this website.

Can I order my gown hire from this website for Graduation?
The company that hires out the gowns at Graduation is Wipples www.wippellgownhire.co.uk